You complete a short medical intake online. A licensed provider reviews your information to confirm treatment is appropriate for you. If approved, your prescription is sent directly to our dispensing pharmacy, who prepares and ships your order.

Arora Health & Aesthetics, LLC provides the clinical care for this program. Our licensed providers serve patients in all 50 U.S. states in accordance with applicable state licensure requirements and telehealth regulations. For provider-related questions, contact medicalcompliance@arorahealthgroup.com. Arora Health's office is located at 300 Lenora Street, Seattle, WA 98121. Learn more at www.arora-health.com.

VialsRX, 6220 Westpark Dr, Houston, TX 77057. Phone: (713) 497-5590. Website: https://vials.ai/. Services are available in all 50 US states through affiliated medical providers and pharmacy partners operating in accordance with applicable state licensure requirements. Please note that certain medications, formulations, or fulfillment options may vary depending on state-specific pharmacy regulations and dispensing restrictions.

A temporary authorization may appear on your payment method when you submit your order. You are only charged once a licensed provider reviews and approves your treatment and issues a prescription.

If a provider determines treatment isn't appropriate for you, you are not charged.

Yes. These are compounded prescription medications prepared by licensed pharmacies and dispensed only with a valid prescription following a clinical evaluation.

Yes. All products require a prescription issued by a licensed provider following a clinical evaluation.