SHIPPING SUPPORT
Everything you need to know about shipping, delivery, and tracking your order.
Shipping At A Glance
Processing Time
1-2 business days
Delivery Time
Standard 2-day or Overnight
Shipping Methods & Costs
Choose the shipping option that works best for you at checkout:
Standard Shipping
$40Delivered in insulated thermal packaging with cold packs to help maintain product temperature during transit.
Overnight Shipping
$50Highly recommended during warmer months. Overnight delivery reduces transit time and helps reduce temperature exposure.
Processing & Fulfillment
Most orders are processed within 1-2 business days. Processing time may vary based on prescription verification requirements and product availability.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.
Business Information
The Protocole (PeptideCo, Inc.)
148 Lafayette, 04-106
New York, NY 10013, US
Phone: +1 (415) 404-8283
Email: concierge@theprotocole.com
